- Anteil
Anteil is a PHP/MySQL-driven Web-based Customer Relationship Management (CRM) application designed to help you better identify, attract, retain, service and support customers. Employing full Web architecture, this open-source solution is a fast and easy way for your company to implement a basic CRM application. At the same time, it gives programmers a head start in developing a more customized solution. Main features include: Consolidated account information, Contact manager, Sales opportunity manager, Campaign manager, Event manager, Consolidated marketing materials, Corporate communications, Calendars, Sales forecasting system, and High-level security.
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Review It - ClientExec Customer Manager
ClientExec is a tool to help web hosts manage and support their clients efficiently. Unlike many client management packages, ClientExec does not try to be all things to all people; you are in control. We want it to be a natural addition to your business, a powerful tool you use, not get lost within. Top features include power customer management, recurring invoicing, ICQ event notification, integrated helpdesk and tons of 3rd party payment processor support.
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Review It - Contact form
To make the website more attractive we need to put some dynamic pages in the site. Dynamic pages may be Polls, Contact form, feed back form etc. With the feedback form the clients will be able to have contact relationship with you. They can post enquiry about your product or services. With the contact form it will be easy to build a strong customer relation. The contact form delivered by AJ Square Inc is easy to install. Just copy the files into server and and give the link. You can start receving orders in your mail box. Its a complex but easy to work form to mail script.
(Rating: 10.00 Votes: 1)
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Review It - e11 Helpdesk Management Solutions
e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules, Auto Responder Manager, Routing Engine for allocating right requests/mails/tickets to right CSR/rep/employee, Customer and Admin interfaces, User-defined escalation time frames, exhaustive reports, User access to open and closed service requests and more.
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Review It - Flexcustomer
Flexcustomer is a simple, free and open source users management module. Users can register, edit their information and password or find their lost password.Administor can search, delete or browse users' information. This program is easy to be internationalized.Friendly interface and install system is available. Low price customization service is provided.
File Size: 70KB
Version: 0.0.6
Platfforms: Windows, Unix, Linux
Price: Freeware
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Review It - Omnistar Live Customer Support Manager
Omnistar Live is a dynamic live chat and customer support management solution. You may chat with your site visitors, log support issues in a dynamic help desk and create a knowledgebase of information.
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Review It - P Helpdesk
This is an HTML, PHP3, and MySQL based Intranet application used to input trouble ticket information and output reports based on built-in queries. Current features include: Add users, Add departments (ex. IT Dept, Helpdesk, Applications, HR), Add categories for each department, Add trouble ticket/job information, Modify users, Modify/Update jobs/trouble tickets, Delete users, Delete categories, Delete departments, and Close jobs/trouble tickets.
(Rating: 8.25 Votes: 4)
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Review It - SupportPRO SupportDesk - Web Based helpdesk software with integrated knowledge base
SupportPRO is a powerful help desk software with integrated knowledge base. It allows users to submit trouble tickets by email or web form, and email the creator of a trouble ticket when updating or closing out a trouble ticket. The main features include: *Email Piping: Create/Modify tickets based on customer emails automatically *Feature-packed admin and staff section *Flexible Knowledgebase *AJAX powered user interface *Advanced ticket Rule wizard * POP3 / SMTP support *Downloads : Share with your clients common files such as manuals etc in the download section. *Multiple skins to match your web design *Announcements/ News *Ticket Submission : Submit tickets with allowed types of attachments *Quick View Statistics : View ticket and staff statistics in a graphical manner *Reminders *Private Messages *Unlimited Companies *unlimited Departments * Multiple user addition in the CSV format * User Management API . Two months FREE trial for a full license is available.
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Review It - SuppportTrio
Improve the quality of your support by providing an integrated help desk
solution that effectively manages and controls your support traffic. Your
visitors enjoy high-level support with fast and accurate support. Enjoy
features like an email parser that takes your incoming email and creates
tickets or applies them as replies to your existing tickets. It handles all
incoming email from any number of POP accounts. Email Filters allow you to
filter the route of new emails. SupportTrio includes an impressive set of
features including: Advanced Email Parser, Multiple POP accounts. Multiple
ticket views/layouts, template system, assign/merge/resolve/close ticket
options, central CSS file, graphs of reports, integrated knowledgebase,
personalization options, troubleshooters and much more. View our online demo
today and learn why SupportTrio is the professional support ticketing
choice.
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Review It - TrioLive PHP / AJAX Powered Live Chat Solution
TrioLive is a powerful web based live help solution that offers real-time messaging for sales, support, or internal communication. Increase productivity and customer satisfaction by providing immediate online assistance. Including such features as: auto-invite, country lookups, unlimited departments, multiple operators/operator groups, detailed reporting, along with numerous chatting options. Rebrandable and simple to install. TrioLive has a powerful yet intuitive public and operator/admin interface. This allows you to navigate through a powerful list of features so that you can easily transfer chats, invite visitors to chat, watch others chat, and more. Using a stable system built with AJAX ideals TrioLive provides the responsiveness you need while not requiring any special downloads or plugins. Sick of live chat applications that "refresh" continually? With TrioLive you will experience desktop style application usage over the web. Try our free 30 day trial today!
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